Last Updated: 25/09/2023

1. Introduction

Welcome to Go-Equine (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

2.1. Personal Information: We may collect the following personal information from you when you use our services:

• Name
• Contact information (email address, phone number, address)
• Payment information (credit card details)
• Shipping information
• Your product-related preferences and interests

2.2. Usage Information: We may also collect information about how you use our website, including your browsing history, IP address, and device information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To send you order updates and promotional offers
• To improve our website and services
• To comply with legal obligations

4. Disclosure of Your Information

We may share your personal information with third parties only for the following purposes:

• Payment processing
• Shipping and delivery of your orders
• Legal compliance

5. Your Choices

You have the following choices regarding your personal information:

• You can access, update, or delete your personal information by contacting us.
• You can unsubscribe from our marketing emails at any time by using the provided opt-out link.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at sales@go-equine.co.nz.